Returns & Refunds Policy
3-Day Sweat Trial Guarantee
We want you to experience the full potential of our sports bra. That’s why we give you 3 full days to wear it during your workouts and daily activities—get active, move, and sweat! If after trying it out, you’re not fully satisfied, you can return it for a full refund. No questions asked.
Eligibility for Returns
To ensure a smooth return process, please keep in mind the following:
1. Return Request:
Must be made within 3 days of receiving your order.
2. Condition:
The sports bra can be worn, used, and tested during workouts. We ask that it is returned in good condition, free from odors, stains, or visible damage.
3. Return Authorization Number:
Please include the return authorization number inside the package when sending the product back. Original tags, packaging, and labels are not required.
How to Initiate a Return
1. Contact Us:
Reach out to us via care@shev.store or 087725310467 within 3 days of receiving your order to let us know you’d like to return your item under our 3-Day Sweat Trial Guarantee.
2. Provide Details:
Include your order number and, if you’re willing, any feedback about why you’re returning the product. Your input is greatly appreciated and helps us improve.
3. Return Authorization:
Once we receive your request, our team will provide return instructions and a return authorization number.
4. Ship Back:
Securely package the item, including the return authorization number, and ship it back to the address provided.
Note: Customers are responsible for return shipping costs unless the return is due to a mistake or defect on our part.
Refund Process
Once your return is received, we will inspect the product to ensure it meets our return criteria. If everything is in order, we will refund the amount to the agreed refund method as discussed with you during the return process. Refunds will be issued within 30 days of receiving the returned product.
Customer Satisfaction Guarantee
Your satisfaction is our priority. If you have any questions, concerns, or feedback about your return, our customer service team is here to help. Your feedback is valuable to us and helps us improve our products to better serve you.